FAQs

As with all shopping the need to ask questions about a product is the way we decide if that product is for us, so here are some questions that we feel you should ask. If we have missed out a question you need answering please feel free to ask it via our contact page (Click here)



Do Lavandi's products contain all natural ingredients?

The simple answer to this is yes. We are also 100% free from palm oil.



Do you use any chemical preservatives or enhancers?

Absolutely not. We are 100% free from chemical preservatives and enhancers.



Are Lavandi's products all tested?

All of Lavandi's products have been tested and are registered on the EU Cosmetics Portal. It is important not to buy non-tested products, as you have no way of knowing what is in them.



Are all Lavandi's products vegan?

Yes! We removed all products that were only vegetarian, so we can now proudly say that Lavandi products are 100% vegan.



How do I dispose of Lavandi's packaging?

All Lavandi's packaging is 100% free from plastic. The majority of our packaging is compostable, and all can be recycled. All card and paper we use comes from a paper mill that is ISO 14001 certified.



Can I return products?

Experience tells us that you will love the products you buy from us, but if you are not happy with something, please contact us and we'll resolve the issue.